GGServers is a i thought was a decent server host when i got my server 3 years ago, but ever since then i've found out more and more and … yeah its trash
On 17/06/2020 I had tried to join my server … to no luck?
I went to multicraft and this is what i saw
I instantly contacted the 24/7 live chat and asked what's up and they directed me to the ticket system on the website which i had not had good experiences with in the past. The response time is slow, even not in the middle of a pandemic, it isn't that helpful often just copying and pasting a response multiple times even if your provided the needed information.
Anyways I made my ticket and 12 hours later always got to wait 12 hours i got a response they said that the node was down and they would write me back when they fixed it, so i was like ah ok then, just tell me when its up
then 4 days later I just checked in to see how the progress was and they said almost the exact same thing, that the node was down and they would contact me when it was back up.
So i waited a week, still no response. My mother had taken to twitter and asked them about it and suprise suprise … same response!
Then about 2 days after than i went to the ticket to see if i could at least get a ETA or something
Then … They say the final response
Basically after 12 days they just said … "oh wait nevermind mate we just have to wipe your server"
The biggest thing that frustrates me was that they offered me 3 months of free hosting, presumably to keep me a customer and not leave them. It might work for some people but not me. Anyways i went to their trust pilot and was like "ah must have been an issue with me look how many 5 star reviews they have … and then i look at the 1 star reviews and … they are just … horrible
Now it seems odd that there are 223 2 and 1 star reviews and 1 THOUSAND 5 star reviews, now i don't have proof that they are paying people for good reviews but it seems odd that people on twitter oh yeah people responded to my mother tweet saying the same and similar things happened to them and on trustpilot both had horrible experiences with these people and 1 thousand didn't???? just seems odd. anyways that's all i have. I wouldn't suggest using them because
- Bad support and sometimes not even responding to tickets
- WAY overpriced (I was paying 5$ a month for 1 gb of ram)
- Things are often down, FTP file access, nodes, etc.
Anyways … idk what else to say